About Us
At 5B Tech Support, we believe that technology should work for you — not confuse you. Based in Hailey, Idaho, we’re a local tech support business focused on making digital life easier, especially for those who prefer friendly, personalized help over complicated jargon.
Founded by Alexander Ybaben, a senior at The Sage School with a deep passion for tech, 5B Tech Support is built on the idea that reliable, trustworthy service shouldn’t be hard to find. Whether you need help setting up a new device, organizing your files, optimizing your phone, or building a smart home system, we’re here to make it simple and stress-free.
Working alongside Alexander is Ozzy Coghlan, a dedicated team member who brings hands-on experience, attention to detail, and a calm, helpful attitude to every job. Together, we offer a wide range of services — including software support, product consultations, cloud transfers, malware protection, and more — all designed to give you peace of mind and confidence with your tech.
We proudly serve the Wood River Valley and are committed to providing clear communication, fair pricing, and genuine support you can count on.